|
PRICES & VAT
All of our products are priced per linear metre, unless stated otherwise. All prices shown are in English Pounds Sterling and are
shown INCLUDING VAT. There are no other charges except,
where applicable edge binding and these are clearly
specified. Delivery charges are added on and are also
include VAT.
CUTTING & EDGE BINDING
There is no extra charge for cutting to the shape of a template or
to a customers required size (some sizes may require a
template).
DELIVERY CHARGES
|
Destination
|
Order Weight or Value
|
Cost
|
|
UK mainland 3 day delivery
|
Orders under £250 (orders above £250 carriage
paid)
|
£10.00
|
|
Outside of UK Mainland
|
All orders
|
Ask for details
|
We cannot be held responsible for any delays in carriage times.
3 day delivery time is under normal working conditions,
and may take slightly longer under busier periods.
We will endeavour to meet your delivery requirements as best we can.
Should you have any questions please do not hesitate to contact us directly.
Our delivery charges depend on the weight or value of an
order and whether the customer is a member of the public
or a trade customer with a business address. We are able
to deliver outside the U.K. but prices vary depending
upon order size and delivery location - please contact
Grimeford Mill for more details.
STOCK AVAILABILITY
We try to have the stock available at all times but this
is not always possible. Should there be a delay with
your order we shall telephone or e-mail giving you an
estimated delivery date. Should you not accept the
delivery date you will receive a refund of your payment.
We try to get the goods delivered within 3 working days.
This is the time before we will place the goods on one
of the carriers. However we are closed during public
holidays and weekends and normally between Christmas and
New Year.
Apart from APO/BFPO addresses we do not accept PO BOX
numbers as addresses.
COMPLAINTS & RETURNS
We hope that you will be pleased with our products.
Should you have a complaint please feel free to e-mail
or call us. We will acknowledge your complaint within 7
days and do our best to resolve the problem.
Standard Items: Should your order be unsuitable in any way simply return the
goods within 14 days of receipt for a refund. (We can
not arrange collection nor pay the post or carriage for
returns). Goods must be in a perfect unused condition
with their original packaging. Your payment will be
refunded as soon as we receive the items back. Please
return the goods with the dispatch note that was sent
with the goods.
Bespoke Items: We can not accept returns of bespoke items unless they are
defective in some way beyond our normal working
tolerances. A colour difference is not a defect. We
strongly suggest that you request a sample piece before
ordering a design.
If an item is damaged in transit please reject the
delivery and inform us within 7 days.
Shortages must be reported immediately. If not reported
within 7 days from delivery we can not send
replacements.
None of the above affects your statutory rights.
SAMPLES
We will, at our discretion, provide a small sample piece
of the Coir Matting, Tableshield, Tableguardian and all
Underlay's for genuine requests.
We reserve the right not to send out sample pieces.
SECURITY
All credit card numbers are processed securely using
Google checkout for more information please visit this
address:-
http://checkout.google.com/support/sell/bin/topic.py?topic=8666&hl=en-GB
TRADE DESCRIPTION ACT
Every care has been taken to ensure that the
description, measurements and specifications are
correct. We reserve the right to alter these without
notice and the right to correct any errors or
typographical mistakes anywhere on the website without
any liability whatsoever on our part.
ORDER ACCEPTANCE
The sale of Grimeford Mill products will not be
considered complete until we have accepted your offer to
purchase them. The title of all goods remains the
property of Grimeford Mill Ltd until the goods have
been paid in full and the funds have cleared.
PRODUCTS
All goods are offered subject to availability
PRICES
We reserve the right to change the prices at any time.
Orders taken will be respected at the price taken.
LEGAL LIABILITY
The contract for the sale of goods by Grimeford Mill Ltd
shall be subject to, and interpreted in accordance with
English Law
Acceptance of Grimeford Mill Limited Terms & Conditions
By placing an order for goods sold by Grimeford Mill you
are deemed to have accepted our terms and conditions as
described on this page and on other web pages. If you do
not agree to the terms and conditions you should not
order from Grimeford Mill. None of the above affects
your statutory rights.
Information, photographs and typed material on the
Grimeford Mill website may not be stored or reproduced
in any form without the written permission of Grimeford
Mill Ltd.
|